{"id":10535,"date":"2022-01-08T12:06:10","date_gmt":"2022-01-08T12:06:10","guid":{"rendered":"https:\/\/www.nvecta.com\/blog\/?p=10535"},"modified":"2025-06-28T07:06:54","modified_gmt":"2025-06-28T07:06:54","slug":"whatsapp-chatbot","status":"publish","type":"post","link":"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/","title":{"rendered":"What is Whatsapp Chatbot for Business? A Proper Guide For 2023"},"content":{"rendered":"\n<p>Post the pandemic, WhatsApp is becoming one of the top messaging channels of today. It accounts for delivering about 100 billion messages a day. This enormous increase in WhatsApp usage in recent years has ushered in many opportunities for businesses.&nbsp;Brands and businesses are increasingly using <strong>WhatsApp Chatbot<\/strong>.<\/p>\n\n\n\n<p>This blog will deal with WhatsApp Chatbot and act as a complete guide to it.&nbsp;<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#What_is_a_WhatsApp_Chatbot_for_Business\" >What is a WhatsApp Chatbot for Business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#What_is_WhatsApp_Business\" >What is WhatsApp Business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#What_are_The_Whatsapp_API_Limitations\" >What are The Whatsapp API Limitations?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#1_Company_Size\" >1. Company Size:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#2_Industry\" >2. Industry:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#3_Chatbots_purpose\" >3. Chatbot&#8217;s purpose:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#4_Compliance_with_WhatsApp_Policies\" >4. Compliance with WhatsApp Policies:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#What_are_The_Prerequisites_for_Building_a_Whatsapp_Chatbot_for_Business\" >What are The Prerequisites for Building a Whatsapp Chatbot for Business?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#1_WhatsApp_Business_API\" >1. WhatsApp Business API&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#2_The_Conversation_Design_of_your_WhatsApp_Chatbot\" >2. The Conversation Design of your WhatsApp Chatbot&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#How_to_Build_a_Whatsapp_Chatbot_for_Business\" >How to Build a Whatsapp Chatbot for Business?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#Step_1_Get_access_to_WhatsApp_API\" >Step 1: Get access to WhatsApp API:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-chatbot\/#Step_2_Building_your_Whatsapp_Chatbot_for_Business\" >Step 2: Building your Whatsapp Chatbot for Business<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"what-is-a-whatsapp-chatbot-for-business\"><span class=\"ez-toc-section\" id=\"What_is_a_WhatsApp_Chatbot_for_Business\"><\/span><strong>What is a WhatsApp Chatbot for Business?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>WhatsApp Chatbot, also known as WhatsApp Bot, is a program that interacts with users using pre-filled messages.<strong> <\/strong>It is powered by AI or rules and runs on the Whatsapp platform.<strong> <\/strong>Its communication can take both text and voice forms just like talking to a real person.<\/p>\n\n\n\n<p>Businesses use<strong> <\/strong><em>WhatsApp Chatbot<\/em> to automate their customer support and sales on their WhatsApp Business (you\u2019ll get to know more about this in the subsequent section) account.&nbsp;<\/p>\n\n\n\n<p>For instance, an eCommerce store using WhatsApp Business can display its categories and products to users as and when asked for. So, those brands that want to provide customer support through WhatsApp or boost their business using WhatsApp Business solution can go for WhatsApp Chatbot.&nbsp;<\/p>\n\n\n\n<p>Such businesses need to bring the<strong> <\/strong>experience of their e-store or website on WhatsApp. They\u2019ll have to talk to customers, showcase categories, recommend products, and send reminders to them through Whatsapp Chatbot.&nbsp;This will help them stay abreast of current <a href=\"https:\/\/www.nvecta.com\/blog\/digital-marketing-trends\/\">digital marketing trends<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-whatsapp-business\"><span class=\"ez-toc-section\" id=\"What_is_WhatsApp_Business\"><\/span><strong>What is WhatsApp Business?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>WhatsApp Business<\/strong> is a solution from Facebook that aid businesses build their presence on WhatsApp. It is currently being used as an alternative to SMS by businesses to interact with their customers through reminders, chats, confirmation texts, etc. on WhatsApp.&nbsp;<\/p>\n\n\n\n<p>They can thus connect with their customers, showcase their products, and respond to customer queries. In the context of <a href=\"https:\/\/intellias.com\/next-gen-telecom-systems-oss-bss-transformation-with-microservices\/\" target=\"_blank\" rel=\"noopener\">oss\/bss transformation<\/a>, integrating advanced messaging solutions like WhatsApp Chatbot, and <a href=\"https:\/\/botsify.com\/messenger-chatbot\" target=\"_blank\" rel=\"noopener\">Messenger Chatbot<\/a> can significantly enhance customer interaction and service efficiency in telecom operations.<\/p>\n\n\n\n<p>The two WhatsApp Business solutions available are WhatsApp Business App and <a href=\"https:\/\/getgabs.com\/whatsapp-business-api\/\" target=\"_blank\" rel=\"noopener\">WhatsApp Business API<\/a><strong>. <\/strong>While the former is good for small businesses, medium and large businesses can benefit by using the latter for delivering notifications and providing customer support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-are-the-whatsapp-api-limitations\"><span class=\"ez-toc-section\" id=\"What_are_The_Whatsapp_API_Limitations\"><\/span><strong>What are The Whatsapp API Limitations?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are the four factors that are taken into consideration by WhatsApp for providing your business <a href=\"https:\/\/exotel.com\/products\/whatsapp-business-platform\/\" target=\"_blank\" rel=\"noopener\">WhatsApp API<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-company-size\"><span class=\"ez-toc-section\" id=\"1_Company_Size\"><\/span><strong>1. Company Size: <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>As mentioned earlier, WhatsApp API is for large and medium businesses. Getting API access for small businesses is complex but not impossible. We suggest that you contact WhatsApp&nbsp;global business solution providers. Or find&nbsp;<strong>solutions for small businesses<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-industry\"><span class=\"ez-toc-section\" id=\"2_Industry\"><\/span><strong>2. Industry: <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>WhatsApp easily provides API access to businesses that operate in industries like real estate, financial services,&nbsp;telecom, education,&nbsp;and retail. But it\u2019s tough to get for other industries such as the cash industry (gambling, gaming),&nbsp;arms,&nbsp;government,&nbsp;entertainment,&nbsp;adult content, independent software vendors,&nbsp;political organizations,&nbsp;healthcare,&nbsp;alcohol,&nbsp;supplements, and tobacco. You can check the <a href=\"https:\/\/www.whatsapp.com\/legal\/commerce-policy\/\" target=\"_blank\" rel=\"noopener\">complete list<\/a> to know if it supports your industry.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-chatbot-s-purpose\"><span class=\"ez-toc-section\" id=\"3_Chatbots_purpose\"><\/span><strong>3.<\/strong> <strong>Chatbot&#8217;s purpose: <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>WhatsApp encourages using<strong> <\/strong>WhatsApp chatbots for non-promotional and customer service notifications. However, you aren\u2019t allowed to use it<strong> <\/strong>for marketing and promotional notifications.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-compliance-with-whatsapp-policies\"><span class=\"ez-toc-section\" id=\"4_Compliance_with_WhatsApp_Policies\"><\/span><strong>4. Compliance with WhatsApp Policies: <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your business needs to comply with<strong> <\/strong>the&nbsp;<a href=\"https:\/\/www.whatsapp.com\/policies\/business-policy\" target=\"_blank\" rel=\"noopener\">WhatsApp Business Solution Policy<\/a> and the&nbsp;<a href=\"https:\/\/www.whatsapp.com\/legal\/business-solution-terms\" target=\"_blank\" rel=\"noopener\">WhatsApp Business Solution Terms<\/a>. So, read them.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-are-the-prerequisites-for-building-a-whatsapp-chatbot-for-business\"><span class=\"ez-toc-section\" id=\"What_are_The_Prerequisites_for_Building_a_Whatsapp_Chatbot_for_Business\"><\/span><strong>What are The Prerequisites for Building a Whatsapp Chatbot for Business?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-whatsapp-business-api\"><span class=\"ez-toc-section\" id=\"1_WhatsApp_Business_API\"><\/span>1. <strong>WhatsApp Business API&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can\u2019t get a chatbot enabled on an ordinary WhatsApp number. You need to have<strong> <\/strong>WhatsApp Business API for that. WhatsApp Business API would let you have your presence on WhatsApp and give you <strong>a verified WhatsApp Business account.&nbsp;<\/strong><\/p>\n\n\n\n<p>WhatsApp APIs let you integrate numerous backend platforms and systems like WhatsApp bot, chat agents dashboard, <a href=\"https:\/\/www.nvecta.com\/blog\/marketing-automation-software\/\">marketing tools<\/a>, CRM, and more to automate customer support and sales. To use WhatsApp APIs, your business should fulfill several requirements. There are-<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>WhatsApp&#8217;s legal policies viz., the&nbsp;WhatsApp Business Policy, and the&nbsp;WhatsApp Commerce Policy.<\/li>\n\n\n\n<li>Adhering to its&nbsp;Display Name Guidelines.<\/li>\n\n\n\n<li>Going through&nbsp;its Business Verification.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-the-conversation-design-of-your-whatsapp-chatbot\"><span class=\"ez-toc-section\" id=\"2_The_Conversation_Design_of_your_WhatsApp_Chatbot\"><\/span>2. <strong>The Conversation Design of your WhatsApp Chatbot&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>While creating your WhatsApp bot, the most critical aspect to focus on is its conversation design. For, your WhatsApp Chatbot will be your business\u2019 <strong>customer interaction<\/strong> medium. Conversation design is nothing but building all possible conversations that your customer can strike with your chatbot. So, it is the basis of your <a href=\"https:\/\/m.aisensy.com\/blog\/whatsapp-automation-guide\/\" target=\"_blank\" rel=\"noopener\">WhatsApp automation<\/a>.<\/p>\n\n\n\n<p>For building your conversation design, you\u2019ll have to identify your customers\u2019 needs and the multiple ways in which they could present each query. This will ensure that your chatbot successfully delivers the right answer, <strong>boosts user experience<\/strong>, and thus prevents customer frustration.&nbsp;<\/p>\n\n\n\n<p><strong>Here are certain other things that you should consider while creating your conversation design.&nbsp;<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"1-build-multiple-chatbot-flows\">1. <strong>Build multiple chatbot flows:<\/strong>&nbsp;<\/h4>\n\n\n\n<p>There will be several conversational flows to get the users to your ultimate goals (form or purchase). So, have these incorporated into your chatbot to make them highly efficient.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"2-include-useful-fallbacks\">2. <strong>Include useful fallbacks:<\/strong>&nbsp;<\/h4>\n\n\n\n<p>Your chatbot won\u2019t be able to resolve all queries presented to it. This is known as Chatbot fallback or failure. When this occurs, your chatbot should be programmed to display the main or sub-menu to help users choose and navigate to their destination from there.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"3-offer-assistance\">3. <strong>Offer assistance: <\/strong><\/h4>\n\n\n\n<p>Rather than promoting or over-marketing your products, your chatbot should provide support. Its conversational design should only show useful stuff to your customers when asked.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"4-keep-your-texts-short\">4. <strong>Keep your texts short: <\/strong><\/h4>\n\n\n\n<p>Make sure that your<strong> <\/strong>chatbot\u2019s responses are short and effective. For detailed explanations, you may attach a media or document along with a brief message.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"5-have-a-cta-in-the-ending-message\">5. <strong>Have a CTA in the ending message: <\/strong><\/h4>\n\n\n\n<p>The ultimate aim of<strong> <\/strong>building a WhatsApp Chatbot is to get more business. So, at the close of a conversation, your chatbot must have Call to Action (CTA). It can be something like <strong>\u201cFill the form\u201d<\/strong>, <strong>\u201cBuy now\u201d<\/strong>, <strong>\u201cCheck it out!\u201d<\/strong>, etc.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-build-a-whatsapp-chatbot-for-business\"><span class=\"ez-toc-section\" id=\"How_to_Build_a_Whatsapp_Chatbot_for_Business\"><\/span><strong>How to Build a Whatsapp Chatbot for Business?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-1-get-access-to-whatsapp-api\"><span class=\"ez-toc-section\" id=\"Step_1_Get_access_to_WhatsApp_API\"><\/span><strong>Step 1: Get access to WhatsApp API:<\/strong> <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>As we mentioned under the prerequisites section, you need access to WhatsApp API to have your WhatsApp chatbot. You can get WhatsApp API access in the following two ways-<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"1-join-with-a-business-solution-provider\"><strong>1. Join with a business solution provider:&nbsp; <\/strong><\/h4>\n\n\n\n<p>Facebook has granted its recognition to 65 third-party companies as its Business Solution Providers. Collaborating with one of these increases your chances to get access to API. You just have to get in touch with a partner&#8217;s representative to apply for WhatsApp API access. WhatsApp will consider your request within 1-4 weeks.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"2-self-requesting-api-access\"><strong>2. Self-requesting API access: <\/strong><\/h4>\n\n\n\n<p>If you don\u2019t prefer the above option, you can directly apply for WhatsApp API access by filling out <a href=\"https:\/\/www.facebook.com\/business\/m\/whatsapp\/business-api\" target=\"_blank\" rel=\"noopener\">the application form<\/a> from WhatsApp. Your company details such as its name, the business owner\u2019s name, website URL, phone number, and address will be asked for in it. However, the disadvantage of this option is that you may have to wait up to 6 months for your request to be considered.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step-2-building-your-whatsapp-chatbot-for-business\"><span class=\"ez-toc-section\" id=\"Step_2_Building_your_Whatsapp_Chatbot_for_Business\"><\/span><strong>Step 2: Building your Whatsapp Chatbot for Business<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>This section tells you how you can build your Whatsapp Chatbot with the help of a WhatsApp Business Solution Provider. For the easiest of the two options ie., WhatsApp Business Solution Provider and self-requesting, the former is the best.&nbsp;<\/p>\n\n\n\n<p>Additionally, <strong>WhatsApp Business Solution Provider<\/strong> begins <a href=\"https:\/\/www.nvecta.com\/blog\/chatbot-development\/\">chatbot development<\/a> in a sandbox (test environment) even before you get the API access. It saves you a lot of time. And when you get the approval, you can launch it straight away.&nbsp;<\/p>\n\n\n\n<p>We suggest that you approach a <strong>WhatsApp Chatbot development company<\/strong> rather than a WhatsApp Business Solution Provider itself. For, the latter gets a lot of requests and so, might not be able to attend to yours in time. When you pick the former, not only you\u2019ll get immediate help with building your chatbot but also they\u2019ll guide you all through the application process.&nbsp;<\/p>\n\n\n\n<p>Now, if you wonder what these <strong>WhatsApp Chatbot development<\/strong> companies are, they are agencies that have partnered with the official WhatsApp Business solution providers. They help you get the approval and escort you through the process.&nbsp;<\/p>\n\n\n\n<p>Once you\u2019ve picked your WhatsApp Chatbot development company, it is easy to get your WhatsApp chatbot created. The following are the steps that will be carried out by it-<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Outlining the chatbot goals.&nbsp;<\/li>\n\n\n\n<li>List the tasks that the chatbot will take up.<\/li>\n\n\n\n<li>Selecting languages.&nbsp;<\/li>\n\n\n\n<li>Listing the integrations required.<\/li>\n\n\n\n<li>Creating an elaborate chatbot roadmap and list of project requirements&nbsp;<\/li>\n\n\n\n<li>Incorporating security features<\/li>\n\n\n\n<li>Coming up with a chatbot persona, developing a conversation design, and a logic tree.<\/li>\n\n\n\n<li>Begin with building an <a href=\"https:\/\/www.challengingvoice.com\/blog\/minimum-viable-product\/\" target=\"_blank\" rel=\"noopener\">MVP (Minimum Viable Product)<\/a> or POC (Proof of Concept).<\/li>\n\n\n\n<li>Building the chatbot\u2019s complete version<\/li>\n\n\n\n<li>Integrating your other systems and tools with it.<\/li>\n\n\n\n<li>Scaling to your needs!<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Wrapping up<\/strong><\/p>\n\n\n\n<p>A <span style=\"text-decoration: underline;\">WhatsApp Chatbot <\/span>on your business WhatsApp number will be a great advantage. It will serve as a touchpoint for your customers to connect with you to avail your products, services, and support. However, building a WhatsApp chatbot can be tricky. You need to know the limitations posed by WhatsApp for having a bot run for a business using this platform.&nbsp;<\/p>\n\n\n\n<p>Further, we recommend that you avail of the services of a WhatsApp Chatbot development company rather than applying to a WhatsApp Business Solution Provider by yourself. For, this will save a lot of your time besides making the process easier.&nbsp;<\/p>\n\n\n\n<p><strong>Read Also:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-business-api-for-retail-marketing\/\">5 Tricks To Boost Retail Marketing With Whatsapp Business API<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-marketing-strategy\">Whatsapp Marketing Strategy Is Crucial To Your Business. Learn Why!<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/provide-users-a-better-travel-experience-through-whatsapp-messages\/\">How To Deliver A Better Travel Experience With Whatsapp Business?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/what-is-whatsapp-business\">What is Whatsapp Business and its Features?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/how-to-collect-whatsapp-business-opt-in\/\">How to Collect Whatsapp Business Opt-in?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/\">Whatsapp for Business: Trending Customer Engagement Channel<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/marketing-through-whatsapp-business\/\">What is WhatsApp Business Marketing: Ultimate Guide<\/a> <\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Post the pandemic, WhatsApp is becoming one of the top messaging channels of today. It accounts for delivering about 100 billion messages a day. This enormous increase in WhatsApp usage in recent years has ushered in many opportunities for businesses.&nbsp;Brands and businesses are increasingly using WhatsApp Chatbot. This blog will deal with WhatsApp Chatbot and [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":10536,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[116,126],"tags":[],"class_list":["post-10535","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whatsapp-business","category-chatbot"],"_links":{"self":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/10535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/comments?post=10535"}],"version-history":[{"count":13,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/10535\/revisions"}],"predecessor-version":[{"id":33071,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/10535\/revisions\/33071"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/media\/10536"}],"wp:attachment":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/media?parent=10535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/categories?post=10535"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/tags?post=10535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}