{"id":17121,"date":"2023-01-17T09:43:00","date_gmt":"2023-01-17T09:43:00","guid":{"rendered":"https:\/\/www.nvecta.com\/blog\/?p=17121"},"modified":"2026-02-10T18:44:36","modified_gmt":"2026-02-10T18:44:36","slug":"best-nps-apps-for-shopify","status":"publish","type":"post","link":"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/","title":{"rendered":"13 Best NPS Apps for Shopify in 2026"},"content":{"rendered":"\n<p>Net Promoter Score (NPS) is a vital metric for Shopify stores to measure. For, it tells them how many of their customers are ready to recommend the store, its products, or services in their circle. It is an indicator of customer satisfaction and brand loyalty. It also provides you insights into further improving your customer experience.<\/p>\n\n\n\n<p>The ultimate requirement for carrying out an NPS analysis is an NPS app. With the market being flooded with so many of these apps, you\u2019re spoilt for choice. That\u2019s why we\u2019ve picked 13 of the <strong>best NPS apps for Shopify<\/strong>.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#13_Best_NPS_Apps_for_Shopify\" >13 Best NPS Apps for Shopify<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#1_NotifyVisitors\" >1. NotifyVisitors<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#Explore_NotifyVisitors_cost-effective_marketing_solution_with_exceptional_support\" >Explore NotifyVisitors' cost-effective  marketing solution with exceptional support!<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#2_Post_Purchase_NPS_Survey\" >2. Post Purchase NPS Survey<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#3_Claspo\" >3. Claspo<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#4_Reveal\" >4. Reveal<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#5_Customerguru\" >5. Customer.guru<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#6_Zigpoll\" >6. Zigpoll<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#7_Affiniv\" >7. Affiniv<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#8_Delighted\" >8. Delighted<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#9_QServus\" >9. QServus<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#10_Callexa\" >10. Callexa<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#11_AskBeat\" >11. AskBeat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#12_Grapevine\" >12. Grapevine<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#13_Census\" >13. Census<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#14_Smile\" >14. Smile<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#15_Zonka_Feedback\" >15. Zonka Feedback<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#Wrapping_up\" >Wrapping up<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.nvecta.com\/blog\/best-nps-apps-for-shopify\/#FAQs\" >FAQs<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"13-best-nps-apps-for-shopify\"><span class=\"ez-toc-section\" id=\"13_Best_NPS_Apps_for_Shopify\"><\/span>13 Best NPS Apps for Shopify<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>While the best NPS app for Shopify is one that\u2019ll seamlessly integrate with the e-commerce platform, it should also have the features you\u2019re looking for and be affordable for you. That\u2019s why we\u2019ve discussed 13 NPS apps along with their features and pricing. So, read on.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-notifyvisitors\"><span class=\"ez-toc-section\" id=\"1_NotifyVisitors\"><\/span><strong>1. <a rel=\"noreferrer noopener\" class=\"text-lint\" href=\"https:\/\/www.notifyvisitors.com\/products\/net-promoter-score\/\" data-type=\"URL\" data-id=\"https:\/\/www.notifyvisitors.com\/products\/net-promoter-score\/\" target=\"_blank\">NotifyVisitors<\/a><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/NotifyVisitors-8.jpg\" alt=\"NotifyVisitors\" class=\"wp-image-17137\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/NotifyVisitors-8.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/NotifyVisitors-8-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/NotifyVisitors-8-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/NotifyVisitors-8-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/NotifyVisitors-8-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/NotifyVisitors-8-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-d8d47a04-eff8 gs-transition\" id=\"gspb_container-id-gsbp-d8d47a04-eff8\"><div class=\"gspb_backgroundOverlay\"><\/div>\n\n<div id=\"gspb_heading-id-gsbp-b5a8ce29-511d\" class=\"gspb_heading gspb_heading-id-gsbp-b5a8ce29-511d \">The Best Plans are Included<span class=\"gspb_heading_subtitle\"><a href=\"https:\/\/www.notifyvisitors.com\/products\/ecommerce-pricing\/\" target=\"_blank\" rel=\"noopener\">Find the best plan for you<\/a><\/span><\/div>\n\n\n<div class=\"wp-block-greenshift-blocks-button gspb_button_wrapper gspb_button-id-gsbp-25bbf46f-15f1\" id=\"gspb_button-id-gsbp-25bbf46f-15f1\"><a class=\"gspb-buttonbox\" href=\"https:\/\/www.notifyvisitors.com\/products\/ecommerce-pricing\/?ss=nan\" target=\"_blank\" rel=\"noopener\"><span class=\"gspb-buttonbox-textwrap\"><span class=\"gspb-buttonbox-text\"><span class=\"gspb-buttonbox-title\">Check Prices<\/span><\/span><\/span><\/a><\/div>\n\n<\/div>\n\n\n\n<p>NotifyVisitors is the topmost candidate on our list of Shopify NPS apps. Our app lets you customize every element like color, questions, and heading to craft an NPS survey that goes with your theme. Once your NPS is ready, you can send it to targeted customer groups through email or pop-up across the user\u2019s web or mobile browser.&nbsp;<\/p>\n\n\n\n<p>Our tool will analyze responses and provide you with deep insights into how you can reduce churn and accelerate business growth. Its detailed analytics will include customer segments including the customer\u2019s location, the device used, review, and more.<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customization<\/li>\n\n\n\n<li>Multi-platform sharing<\/li>\n\n\n\n<li>Analytics<\/li>\n\n\n\n<li>NPS Scheduling<\/li>\n\n\n\n<li>Security<\/li>\n\n\n\n<li>White-labeling<\/li>\n\n\n\n<li>Skip-logic<\/li>\n\n\n\n<li>Export<\/li>\n\n\n\n<li>Survey Personalization<\/li>\n\n\n\n<li>Targeting<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>Contact us to know the pricing of NotifyVisitors NPS app. You can <a href=\"https:\/\/www.notifyvisitors.com\/products\/registrationv2\/\" target=\"_blank\" rel=\"noopener\">try it for free<\/a> here.&nbsp;<\/p>\n\n\n\t\t<div data-elementor-type=\"archive\" data-elementor-id=\"30105\" class=\"elementor elementor-30105\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-c111b6b e-flex e-con-boxed e-con e-parent\" data-id=\"c111b6b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54df3117 elementor-widget elementor-widget-heading\" data-id=\"54df3117\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Explore_NotifyVisitors_cost-effective_marketing_solution_with_exceptional_support\"><\/span>Explore NotifyVisitors' cost-effective <br>marketing solution with exceptional support!<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d78741 elementor-widget elementor-widget-text-editor\" data-id=\"57d78741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Book a call with us now<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2d4185 elementor-widget__width-initial elementor-widget elementor-widget-tp-button\" data-id=\"d2d4185\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pt-plus-button-wrapper   text-left   \"><div class=\"button_parallax   \" ><div id=\"button69d25d647ff4a\"  class=\" text-left ts-button content_hover_effect   \" ><div class=\"pt_plus_button btn69d25d647fa10 button-style-20   \"  ><div class=\"animted-content-inner \"><a href=\"https:\/\/www.notifyvisitors.com\/products\/schedule-demo\/?ss=blog-demo-cta\" class=\"button-link-wrap \" role=\"button\" data-hover=\"Schedule a Free Demo\"  ><span>Schedule a Free Demo<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-post-purchase-nps-survey\"><span class=\"ez-toc-section\" id=\"2_Post_Purchase_NPS_Survey\"><\/span>2. Post Purchase NPS Survey<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Post-Purchase-NPS-Survey.jpg\" alt=\"Post Purchase NPS Survey\" class=\"wp-image-17138\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Post-Purchase-NPS-Survey.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Post-Purchase-NPS-Survey-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Post-Purchase-NPS-Survey-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Post-Purchase-NPS-Survey-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Post-Purchase-NPS-Survey-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Post-Purchase-NPS-Survey-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><br>Post Purchase NPS Survey by Hulkapps.com is the next candidate on our list of the <em>best NPS apps for Shopify<\/em>. It\u2019s designed to enhance the interaction of the participants. For, they can leave their comments using custom fonts, star ratings, and emojis. You can also employ this to boost the creativity of your marketing and promotional activities.&nbsp;<\/p>\n\n\n\n<p>The tool provides you with the fullest freedom to determine how your survey should look and feel. You can embed the survey thus created to your site in just a single click. Its data analytics can help you in recognizing patterns, which you can use to create customer loyalty.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customization<\/li>\n\n\n\n<li>One-click Installation<\/li>\n\n\n\n<li>Analytics<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing:<\/strong> The app costs $9.90 per month and comes with a 7-day free trial.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Claspo\"><\/span>3. Claspo<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-1024x460.png\" alt=\"\" class=\"wp-image-34196\" srcset=\"https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-1024x460.png 1024w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-300x135.png 300w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-334x150.png 334w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-768x345.png 768w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-1536x690.png 1536w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-370x166.png 370w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-270x121.png 270w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-570x256.png 570w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo-740x332.png 740w, https:\/\/www.nvecta.com\/blog\/wp-content\/uploads\/2023\/01\/Claspo.png 1886w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Claspo is a Website CRO widget platform that helps ecommerce teams collect customer feedback and improve on-site conversion with customizable widgets. You can launch NPS\/CSAT\/CES surveys using ready-to-use <a href=\"https:\/\/claspo.io\/templates\/\" target=\"_blank\" rel=\"noopener\">popup templates<\/a>, without relying on designers or developers.<\/p>\n\n\n\n<p>Instead of showing the same survey to everyone, Claspo lets you target and personalize by traffic source and visitor behavior &#8212; and trigger surveys at the right moment (after a delay, on scroll, post-purchase, or on exit intent). With built-in A\/B testing and shared analytics, you can iterate faster and continuously improve response rate and on-site performance.<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<p>NPS \/ CSAT \/ CES survey widgets (incl. quick polls and star-ratings)<\/p>\n\n\n\n<p>Targeting &amp; personalization by traffic source and behavior<\/p>\n\n\n\n<p>Smart triggering (time delay, scroll, exit-intent, post-purchase)<\/p>\n\n\n\n<p>Drag-and-drop builder with brand styling (colors, fonts, layouts)<\/p>\n\n\n\n<p>A\/B testing and shared analytics across widgets<\/p>\n\n\n\n<p><strong>Pricing:<\/strong> Multiple plans available depending on usage and features.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-reveal\"><span class=\"ez-toc-section\" id=\"4_Reveal\"><\/span>4. Reveal<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Reveal.jpg\" alt=\"Reveal\" class=\"wp-image-17144\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Reveal.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Reveal-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Reveal-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Reveal-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Reveal-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Reveal-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><br>Reveal is an NPS and RFM (Recency, Frequency, and Monetary) analysis tool. It helps you take advantage of your data to acquire, segment, and retain customers. You can use it to experiment and fix your business model and come up with new approaches to save time and reach your targets.<\/p>\n\n\n\n<p>This automated NPS software aids in fixing your customer journey with its advanced data analytics and real-time alerts. The reporting also facilitates understanding what truly matters to your customers, and thereby, becoming customer-centric.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>RFM Customer Segmentation<\/li>\n\n\n\n<li>Dynamic Audience Builder<\/li>\n\n\n\n<li>Analytic Reporting<\/li>\n\n\n\n<li>Automation<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>There\u2019s a free plan available. The paid plans start at $99 per month. It comes with a 30-day free trial.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-customer-guru\"><span class=\"ez-toc-section\" id=\"5_Customerguru\"><\/span>5. Customer.guru<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Customer.guru_-1.jpg\" alt=\"Customer.guru\n\" class=\"wp-image-17134\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Customer.guru_-1.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Customer.guru_-1-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Customer.guru_-1-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Customer.guru_-1-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Customer.guru_-1-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Customer.guru_-1-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p>Customer.guru is a Shopify NPS app. Its surveys are customizable and fully responsive on all devices. You can get your surveys translated into the language your customers speak. These include Spanish, Croatian, Hungarian, English, Portuguese, French, Russian, Greek, Hebrew, Italian, German, Slovak, Polish, or Czech.<\/p>\n\n\n\n<p>This NPS app has a smart follow-up feature for automatically sending up to two follow-ups. You can directly upload your surveys to emails or schedule the later sending of it. Over time, your analytics will show your customer segments along with their responses.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fully-responsive<\/li>\n\n\n\n<li>Customizable<\/li>\n\n\n\n<li>Language Translation<\/li>\n\n\n\n<li>Follow-ups<\/li>\n\n\n\n<li>Survey Scheduling<\/li>\n\n\n\n<li>Analytics<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>There\u2019s a free plan available. The paid plans start at $50 per month.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-zigpoll\"><span class=\"ez-toc-section\" id=\"6_Zigpoll\"><\/span>6. Zigpoll<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Zigpoll.jpg\" alt=\"Zigpoll\" class=\"wp-image-17141\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Zigpoll.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Zigpoll-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Zigpoll-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Zigpoll-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Zigpoll-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Zigpoll-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><br>Zigpoll is another multilingual NPS survey app, which can be embedded on-site or sent through SMS or email. Every single detail on the survey can be customized. You can choose from multiple-choice, binary, or short-answer types of surveys.&nbsp;<\/p>\n\n\n\n<p>You\u2019ll be able to link each survey response to your Shopify customer dashboard. Thus, you get to construct a zero-party database with insights gained directly from your customers.<\/p>\n\n\n\n<p>Other than the NPS survey, you can also conduct abandoned checkout and post-purchase surveys to uncover common pain points and analyze customer satisfaction, respectively. You can create as many surveys as you need.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Multilingual<\/li>\n\n\n\n<li>Customizable<\/li>\n\n\n\n<li>Analytics<\/li>\n\n\n\n<li>Multiple survey formats<\/li>\n\n\n\n<li>Abandoned checkout surveys<\/li>\n\n\n\n<li>Post-purchase surveys<\/li>\n\n\n\n<li>Export Responses<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>There\u2019s a free version available. The paid plans start at $10 per month.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-affiniv\"><span class=\"ez-toc-section\" id=\"7_Affiniv\"><\/span>7. Affiniv<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Affiniv.jpg\" alt=\"Affiniv\" class=\"wp-image-17131\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Affiniv.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Affiniv-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Affiniv-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Affiniv-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Affiniv-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Affiniv-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><br>Affiniv is an NPS app for Shopify. You can customize the theme and <a href=\"https:\/\/www.nvecta.com\/blog\/personalization-statistics\/\">personalize<\/a> the questions on your survey. You can also automate the sending of NPS surveys to customers a certain number of days after they make an order. You can either embed the survey on your website, or send it over SMS, email, or WhatsApp.<\/p>\n\n\n\n<p>It lets you gather and analyze responses within minutes and hours, instead of days. You can analyze customer response on your user interface with its powerful segmentation features. Other than NPS, you can also conduct star, eNPS, CSAT, or custom surveys with it.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Survey automation<\/li>\n\n\n\n<li>Segmentation<\/li>\n\n\n\n<li>Star, eNPS, CSAT, or custom surveys<\/li>\n\n\n\n<li>Analytics<\/li>\n\n\n\n<li>Multi-channel sharing<\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/optimise-mobile-survey\/\">Mobile-friendly<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>There\u2019s a free plan available. The paid plans start at $99 per month. They come with a 14-day free trial.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7-delighted\"><span class=\"ez-toc-section\" id=\"8_Delighted\"><\/span>8. Delighted<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Delighted.jpg\" alt=\"Delighted\n\" class=\"wp-image-17135\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Delighted.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Delighted-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Delighted-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Delighted-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Delighted-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Delighted-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p>Delighted is another Shopify NPS app that facilitates automating sending post-purchase NPS, 5-star, and CSAT surveys. It sends out surveys to customers as soon as an order has been successfully completed. This helps you in identifying and resolving their pain points.<\/p>\n\n\n\n<p>It lets you build unique customer segments so that you can <a href=\"https:\/\/www.nvecta.com\/blog\/implement-custom-targeting-rule\">laser target your audience<\/a> and thereby get good quality and quantity responses. The tool\u2019s dashboard displays survey responses in real time. This helps you learn trends over time.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Templates<\/li>\n\n\n\n<li>Customization<\/li>\n\n\n\n<li>Integrations<\/li>\n\n\n\n<li>Survey Scheduling<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>There\u2019s a free plan available. The paid plans start at $224 per month. They come with a 7-day free trial.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"8-qservus\"><span class=\"ez-toc-section\" id=\"9_QServus\"><\/span>9. QServus<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/QServus.jpg\" alt=\"QServus\" class=\"wp-image-17139\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/QServus.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/QServus-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/QServus-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/QServus-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/QServus-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/QServus-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><br>QServus is the next software on our list of NPS apps for Shopify. With its seven pre-designed sets of questions, it lets you craft your mobile-friendly NPS survey within a minute. For, the seven given questions, you can modify five to refine the survey as per your preferences and concerns.&nbsp;<\/p>\n\n\n\n<p>The software lets you send out your surveys to customers through <a href=\"https:\/\/www.free-qr-code-generator.com\/qr-code-survey\" target=\"_blank\" rel=\"noopener\">QR code survey<\/a>, email, web links, or <a href=\"https:\/\/developer.android.com\/develop\/ui\/views\/appwidgets\/overview\" target=\"_blank\" rel=\"noopener\">widgets<\/a>. After that, you can start getting feedback and analyze those in real time. The tool will calculate, configure, and display the key metrics automatically. It also lets you download the reports in formats including Excel and PDF.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Readymade survey questions<\/li>\n\n\n\n<li>Customization<\/li>\n\n\n\n<li>Mobile-friendly<\/li>\n\n\n\n<li>Multi-channel sending<\/li>\n\n\n\n<li>Real-time analytics<\/li>\n\n\n\n<li>Report downloading<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>QServus is a free tool.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"9-callexa\"><span class=\"ez-toc-section\" id=\"10_Callexa\"><\/span>10. Callexa<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Callexa.jpg\" alt=\"Callexa\n\" class=\"wp-image-17133\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Callexa.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Callexa-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Callexa-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Callexa-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Callexa-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Callexa-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p>Callexa is an automation tool designed for analyzing and measuring customer sentiment. Some days after every order is sent from your Shopify store, the app automatically sends out surveys based on the NPS. It allows you to sync back the incoming comments and ratings to your Shopify order entries.<\/p>\n\n\n\n<p>You can also browse through those via the stats and reporting functions on the tool\u2019s dashboard. This way, you can get real-time feedback on the impact of new introductions made to customer service, identify the reasons behind cancellations or returns, identify your strengths and weaknesses, respond to criticism immediately, and track trends over time.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Templates<\/li>\n\n\n\n<li>Customization<\/li>\n\n\n\n<li>Tagging<\/li>\n\n\n\n<li>Data Export<\/li>\n\n\n\n<li>Survey Links<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>There\u2019s a free version available. The paid plans start at $39.90 per month.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"10-askbeat\"><span class=\"ez-toc-section\" id=\"11_AskBeat\"><\/span>11. AskBeat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/AskBeat.jpg\" alt=\"AskBeat\" class=\"wp-image-17132\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/AskBeat.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/AskBeat-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/AskBeat-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/AskBeat-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/AskBeat-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/AskBeat-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>AskBeat is a tool for gathering NPS for e-commerce post purchases and abandoned carts via email. You can either send them manually to a list of customers or automate the process. Your survey can be designed to bear your logo and wordings, and be in any language you prefer. <\/p>\n\n\n\n<p>And you can motivate customers to participate in your survey by offering discount codes.<\/p>\n\n\n\n<p>You can view survey results as and when they arrive. The changes to reports will be viewable in real time. You can evaluate NPS over time.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automated NPS<\/li>\n\n\n\n<li>Manual Surveys<\/li>\n\n\n\n<li>Customization<\/li>\n\n\n\n<li>Real-time results<\/li>\n\n\n\n<li>Advanced Reports<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>There\u2019s a free plan available. The paid plans start at $9 per month.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"11-grapevine\"><span class=\"ez-toc-section\" id=\"12_Grapevine\"><\/span>12. Grapevine<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Grapevine.jpg\" alt=\"Grapevine\" class=\"wp-image-17136\" style=\"width:620px;height:300px\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Grapevine.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Grapevine-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Grapevine-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Grapevine-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Grapevine-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Grapevine-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Grapevine is another reputed NPS app for Shopify. You can publish your surveys through multiple channels including Point-Of-Sale (POS). You can also integrate your post-purchase survey seamlessly into the Order Status Page. You can set up reminders to maximize the number of responses.<\/p>\n\n\n\n<p>The tool helps you collect zero-party data and gain customer insights therefrom. The tool\u2019s analytic specialty is that it tracks submissions along with the sale value against each customer. This allows using the attribution data accordingly to allocate budget.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Multi-channel publishing<\/li>\n\n\n\n<li>No Branding<\/li>\n\n\n\n<li>Reminders<\/li>\n\n\n\n<li>Analytic Tracking<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>The tool\u2019s pricing starts at $5 per month and comes with a 7-day free trial.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"12-census\"><span class=\"ez-toc-section\" id=\"13_Census\"><\/span>13. Census<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Census.jpg\" alt=\"Census\" class=\"wp-image-17146\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Census.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Census-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Census-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Census-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Census-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Census-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Census is the last but one candidate on the list of the best Shopify NPS apps. Besides gauging brand sentiment, it helps you ask specific questions about on-site bugs, customer attribution, site issues, bug problems, and more. You can ask questions based on rules, products purchased, devices used, tags, and categories.&nbsp;<\/p>\n\n\n\n<p>All feedback is linked back to customers and their orders. This facilitates a better understanding of feedback and quantifying of the impact. You can filter through the responses to quickly recognize issues and easily export lists.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pre-built questions<\/li>\n\n\n\n<li>Customization<\/li>\n\n\n\n<li>Email notifications<\/li>\n\n\n\n<li>Rule-based questions<\/li>\n\n\n\n<li>Detailed reporting<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing:<\/strong> There\u2019s a free plan available. The paid plan costs $10 per month.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"13-smile\"><span class=\"ez-toc-section\" id=\"14_Smile\"><\/span>14. Smile<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"300\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Smile.jpg\" alt=\"Smile\" class=\"wp-image-17140\" style=\"width:620px;height:300px\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Smile.jpg 620w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Smile-300x145.jpg 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Smile-310x150.jpg 310w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Smile-370x179.jpg 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Smile-270x131.jpg 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/01\/Smile-150x73.jpg 150w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Smile is the final candidate on our list of the <span style=\"text-decoration: underline;\">best NPS apps for Shopify<\/span>. You can customize your survey to match your Shopify store\u2019s branding. It lets you automate the sending of your NPS surveys to customers after they\u2019ve completed purchasing from you. You can send your survey through email or embed it on your website.&nbsp;<\/p>\n\n\n\n<p>Over time, you\u2019ll get detailed analytics on your NPS scores, enabling the tracking of changes in customer satisfaction and recognizing regions for enhancement. You can segment customers based on their NPS rating of your store, purchase history, and more.&nbsp;<\/p>\n\n\n\n<p><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customizable surveys<\/li>\n\n\n\n<li>Integrations<\/li>\n\n\n\n<li>Detailed analytics<\/li>\n\n\n\n<li>Mobile-friendly<\/li>\n<\/ul>\n\n\n\n<p><strong>Pricing: <\/strong>Smile is a free NPS tool.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"14-zonka-feedback\"><span class=\"ez-toc-section\" id=\"15_Zonka_Feedback\"><\/span>15. Zonka Feedback<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you\u2019re looking to understand your market and gain insights into customer preferences, <a href=\"https:\/\/www.zonkafeedback.com\/\" target=\"_blank\" rel=\"noopener\">Zonka Feedback<\/a> is a robust market research tool.<br>It provides ready-to-use survey templates that allow you to quickly create in-depth surveys tailored to gather valuable data on customer behavior, satisfaction, and trends.<br><br>Zonka Feedback\u2019s templates cover various aspects of market research, including customer satisfaction, product feedback, market trends, brand perception, and more. Written by experts, these templates make it easy to gather actionable insights in minutes.<\/p>\n\n\n\n<p>Used by businesses worldwide, Zonka Feedback supports teams in tracking customer trends, refining strategies, and driving customer-focused growth.<br><br>You can sign up for a free trial to start exploring its core features.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"wrapping-up\"><span class=\"ez-toc-section\" id=\"Wrapping_up\"><\/span>Wrapping up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In this blog, we\u2019ve shared 13 of the best NPS apps for Shopify to help you make your choice among them. Go through the features and pricing of each to ensure that the app of your choice suits your requirements and budget. Do you try <a href=\"https:\/\/www.notifyvisitors.com\/products\/registrationv2\/\" target=\"_blank\" rel=\"noopener\">NotifyVisitors for free<\/a> to understand whether or not it would fit you. We assure you that you\u2019ll find it good!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"faqs\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n\n\n<p>NPS is a measure of customer satisfaction and loyalty. It is evaluated by asking customers their likelihood to recommend a company on a 0 to 10 scale.&nbsp;<\/p>\n\n\n\n\n<p>You can calculate NPS by subtracting the percentage of Detractors (those who\u2019ve given an NPS rating between 0 to 6) from the percentage of Promoters (those who\u2019ve given an NPS rating of 9 and 10).&nbsp;<\/p>\n\n\n\n\n<p>NPS helps brands and businesses gauge their customer satisfaction and loyalty. This is vital because businesses get to understand whether they\u2019re up to the mark or still need to improve when it comes to making their customers happy with their offerings and customer service.<\/p>\n\n\n\n\n\n<div id=\"embeded_cta3\"> <\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Net Promoter Score (NPS) is a vital metric for Shopify stores to measure. For, it tells them how many of their customers are ready to recommend the store, its products, or services in their circle. It is an indicator of customer satisfaction and brand loyalty. It also provides you insights into further improving your customer [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":21553,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5377],"tags":[],"class_list":["post-17121","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-shopify"],"_links":{"self":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/17121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/comments?post=17121"}],"version-history":[{"count":22,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/17121\/revisions"}],"predecessor-version":[{"id":34198,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/17121\/revisions\/34198"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/media\/21553"}],"wp:attachment":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/media?parent=17121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/categories?post=17121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/tags?post=17121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}