{"id":3128,"date":"2019-12-04T06:58:41","date_gmt":"2019-12-04T06:58:41","guid":{"rendered":"https:\/\/www.nvecta.com\/blog\/?p=3128"},"modified":"2026-02-26T12:07:51","modified_gmt":"2026-02-26T12:07:51","slug":"whatsapp-for-business","status":"publish","type":"post","link":"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/","title":{"rendered":"Whatsapp for Business: Trending Customer Engagement Channel"},"content":{"rendered":"\n<p>Whatsapp and Facebook are the messengers that people use as a medium to connect with the people they know. Therefore, getting a business into that personal space can be a tricky thing. But since <strong>Whatsapp for business<\/strong> is a real thing now, we will talk about it further in this blog. Let us first know how <a href=\"https:\/\/www.nvecta.com\/blog\/marketing-through-whatsapp-business\/\">Whatsapp Marketing<\/a> can be a benefit for any online business.<\/p>\n\n\n\n<p><strong>7.7 billion<\/strong> people around the world and half of them are already completely and solely dependent upon the internet and its services. Whether it is paying your bills or ordering Chinese for the dinner everything is done online. Thus, there is a rapid increase in online businesses. Marketers want to engage with people where they spend most of their time\u2014<strong>ONLINE<\/strong>.<\/p>\n\n\n\n<p>According to many reports, the top three apps that android users download are <strong>Facebook<\/strong>, <strong>Whatsapp<\/strong>, and <strong>Instagram<\/strong> (in the same order). <\/p>\n\n\n\n<div style=\"background: #fffff; border-left: 4px solid #F8A000;\">\n<p style=\"padding: 15px;\">A random fact: Around the globe, android users are more than the ios users. This is the major reason for the mushrooming of online marketing. These social mediums are where people spends there most of the time. <\/a><\/p>\n<\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"350\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/user-report-on-map1.png\" alt=\"user-report-on-map\" class=\"wp-image-9876\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/user-report-on-map1.png 700w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/user-report-on-map1.png 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/user-report-on-map1.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/user-report-on-map1.png 270w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-very-light-gray-background-color has-background\">Since  Instagram  and <a href=\"https:\/\/voymedia.com\/facebook-marketing-books\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Facebook Marketing (opens in a new tab)\">Facebook Marketing<\/a> is already in a boom, this is when Whatsapp decided to land in the world of online marketing. <\/p>\n\n\n\n<p>But we cannot compare <a href=\"https:\/\/business.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">Whatsapp<\/a> marketing with Instagram or Facebook. Since Whatsapp is solely the messenger application but not Facebook or Instagram. Considering messengers, <a href=\"https:\/\/www.statista.com\/statistics\/258749\/most-popular-global-mobile-messenger-apps\/\" target=\"_blank\" rel=\"noopener\">Whatsapp is the widely used one<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#Why_Whatsapp_for_Business\" >Why Whatsapp for Business?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#How_to_engage_users_over_Whatsapp\" >How to engage users over Whatsapp?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#1_Think_Creative\" >1. Think Creative<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#2_Secured_Text_Messages\" >2. Secured Text Messages<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#3_Communicate_with_the_users_directly\" >3. Communicate with the users directly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#4_Multilingual_conversation\" >4. Multilingual conversation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#5_Cross-channel_user_engagement\" >5. Cross-channel user engagement<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#How_to_use_Whatsapp_for_Business\" >How to use Whatsapp for Business?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#1_Customer_Support\" >1. Customer Support:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#2_Reminders\" >2. Reminders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#3_Order_Status\" >3. Order Status<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#4_Abandon_Cart\" >4. Abandon Cart<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#5_Hacks_Guides\" >5. Hacks &amp; Guides<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#6_Feedback\" >6. Feedback<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-for-business\/#7_Receipts_Invoices\" >7. Receipts &amp; Invoices<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"why-whatsapp-for-business\"><span class=\"ez-toc-section\" id=\"Why_Whatsapp_for_Business\"><\/span><strong>Why Whatsapp for Business?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If we see the data across the globe Whatsapp has emerged as the best messenger amongst the rest. The top countries to use Whatsapp as a go-to messenger are Brazil and Argentina. And in the rest of the world, the usage of Whatsapp is increasing rapidly.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"450\" height=\"716\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Why-Whatsapp-for-Business1.png\" alt=\"Why-Whatsapp-for-Business\" class=\"wp-image-9877\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Why-Whatsapp-for-Business1.png 450w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Why-Whatsapp-for-Business1.png 189w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Why-Whatsapp-for-Business1.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Why-Whatsapp-for-Business1.png 270w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-engage-users-over-whatsapp\"><span class=\"ez-toc-section\" id=\"How_to_engage_users_over_Whatsapp\"><\/span><strong>How to engage users over Whatsapp?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Since we have read a lot of Whatsapp and <em>Whatsapp for business<\/em>, the question arises now is\u2014how to engage customers over Whatsapp? Whatsapp is a platform that is usually used as a communicating medium amongst friends and family. But how can it attract customers to business?<\/p>\n\n\n\n<p>Below I have curated a list of amazing ideas, which you can totally steal to engage your users.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-think-creative\"><span class=\"ez-toc-section\" id=\"1_Think_Creative\"><\/span>1. <strong>Think Creative<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Whatsapp is a medium where you can share multimedia. Thus, <strong>you can share photos, videos, or any related documents directly over Whatsapp<\/strong>. Send your customers memes and gifs to attract them. Moving beyond a simple and informative text is something that your customers need.&nbsp;<\/p>\n\n\n\n<p>To manage this kind of interaction more efficiently, <a href=\"https:\/\/www.quickreply.ai\/\" target=\"_blank\" rel=\"noopener\">WhatsApp Marketing Automation<\/a> can help you organize and schedule multimedia messages without losing the personal touch.<\/p>\n\n\n\n<p>Also, instead of calling or sending detailed texts, you can always send them a voice note.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-secured-text-messages\"><span class=\"ez-toc-section\" id=\"2_Secured_Text_Messages\"><\/span>2. <strong>Secured Text Messages<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Whatsapp provides end-to-end encryption where you can send relevant information to your users. This messenger provides a layer of security to detect spam and inappropriate messages. <strong>Whatsapp has made sure that business via Whatsapp is done without spamming customers<\/strong>.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-communicate-with-the-users-directly\"><span class=\"ez-toc-section\" id=\"3_Communicate_with_the_users_directly\"><\/span>3. <strong>Communicate with the users directly<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>There are customers who are more active on the messengers. They check their Whatsapp more often than emails or text messages. Thus, communicating with them directly via this <a href=\"https:\/\/www.mirrorfly.com\/enterprise-instant-messaging-software.php\" target=\"_blank\" rel=\"noopener\">instant messaging app<\/a> is of great help in building you a trusted brand.&nbsp;<\/p>\n\n\n\n<p>Whatsapp recently was in the news as they were launching a chatbot for <a href=\"https:\/\/www.nvecta.com\/blog\/how-to-collect-whatsapp-business-opt-in\/\">Whatsapp business<\/a>. But many recommend that one-to-one chat is more successful than robots chatting with your customers.&nbsp;<\/p>\n\n\n\n<p>Moreover, you can integrate <a href=\"https:\/\/ecosystem.hubspot.com\/marketplace\/apps\/marketing\/live-chat\/timelinesai-whatsapp-integration-1303104\" target=\"_blank\" rel=\"noopener\">WhatsApp with Hubspot<\/a>, Pipedrive, and Zapier like CRMs to enable real-time, personalized communication with users by centralizing automated responses.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-multilingual-conversation\"><span class=\"ez-toc-section\" id=\"4_Multilingual_conversation\"><\/span>4. <strong>Multilingual conversation<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Whatsapp is available in multiple languages. Thus, connecting with people across the border is made easy now.&nbsp;<\/strong><\/p>\n\n\n\n<p>Out of 7.7 billion, 3 billion are avid users of Whatsapp (hailing from 180 different countries). You can customize and personalize messages as per their demand, currency, or time.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-cross-channel-user-engagement\"><span class=\"ez-toc-section\" id=\"5_Cross-channel_user_engagement\"><\/span>5. <strong>Cross-channel user engagement<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Many marketers use cross-channel to engage their users in the business. <strong>Cross-channels<\/strong> such as <a href=\"https:\/\/www.nvecta.com\/blog\/what-are-push-notifications\">Push Notifications<\/a>, SMS, and Emails are used to keep customers updated and engaged. With the launch of the Whatsapp business, you don\u2019t need to spam your customers with tons of notifications daily. Whatsapp allows you to send your customers reminders, updates, or receipts of their purchases. <strong>It is an all-in-one cross-channel experience for your users.&nbsp;<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-use-whatsapp-for-business\"><span class=\"ez-toc-section\" id=\"How_to_use_Whatsapp_for_Business\"><\/span><strong>How to use Whatsapp for Business?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The engagement of users over Whatsapp totally depends upon the type of business you are into. But there are a few common messages that are the need of every business. You can ask for feedback or send your customers an update.&nbsp;<\/p>\n\n\n\n<p class=\"has-very-light-gray-background-color has-background\">I have curated a few messages that you can send your users to engage them. Feel free to steal some and send them to your customers!!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-customer-support\"><span class=\"ez-toc-section\" id=\"1_Customer_Support\"><\/span>1. Customer Support:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Many times you receive queries can complaints on your webpage. You can capture their number and connect with them over Whatsapp. This way you can keep in constant touch with the users or can send guides or voice messages to resolve their queries. <\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-updated-1024x574.png\" alt=\"customer-support-updated-1024x574\" class=\"wp-image-9870\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-updated-1024x574.png 1024w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-updated-1024x574.png 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-updated-1024x574.png 768w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-updated-1024x574.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-updated-1024x574.png 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-updated-1024x574.png 740w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"2-reminders\"><span class=\"ez-toc-section\" id=\"2_Reminders\"><\/span>2. Reminders<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Customers might visit your webpage, enter a few details and leave. This is when you can send them daily reminders until they complete the process. As in the message below Symbiosis is asking its users, not to miss out on the last date of registration. <\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"566\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Receipt-1024x566.png\" alt=\"Receipt--1024x566\" class=\"wp-image-9874\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Receipt-1024x566.png 1024w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Receipt-1024x566.png 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Receipt-1024x566.png 768w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Receipt-1024x566.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Receipt-1024x566.png 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Receipt-1024x566.png 740w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"3-order-status\"><span class=\"ez-toc-section\" id=\"3_Order_Status\"><\/span>3. Order Status<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Before Whatsapp marketing was in trend, the purchase updates were sent via emails or notifications. Many researches have found that people are more active in social messengers than emails. Thus, businesses should adapt sending updates over Whatsapp. <\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/order-status-updated-1024x574.png\" alt=\"order-status-updated-1024x574\" class=\"wp-image-9873\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/order-status-updated-1024x574.png 1024w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/order-status-updated-1024x574.png 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/order-status-updated-1024x574.png 768w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/order-status-updated-1024x574.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/order-status-updated-1024x574.png 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/order-status-updated-1024x574.png 740w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"4-abandon-cart\"><span class=\"ez-toc-section\" id=\"4_Abandon_Cart\"><\/span><strong>4. Abandon Cart<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>There are times when people fill in the cart and then abandon it. They might be waiting for a sale or any other offer. You should tell your customers that their favorite dress is on sale. The email of sale might get a miss but customers will never miss any message on Whatsapp. <\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"566\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Feedback-1024x566.png\" alt=\"Feedback-1024x566\" class=\"wp-image-9872\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Feedback-1024x566.png 1024w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Feedback-1024x566.png 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Feedback-1024x566.png 768w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Feedback-1024x566.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Feedback-1024x566.png 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Feedback-1024x566.png 740w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-hacks-guides\"><span class=\"ez-toc-section\" id=\"5_Hacks_Guides\"><\/span>5. Hacks &amp; Guides<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>This is the best way to generate traffic to your website. Create interactive hacks and guides to attract people. As you can see below a brand has sent a fashion guide to its customers which will definitely make users click on the link. <\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-1024x574.png\" alt=\"customer-support-1024x574\" class=\"wp-image-9869\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-1024x574.png 1024w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-1024x574.png 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-1024x574.png 768w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-1024x574.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-1024x574.png 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/customer-support-1024x574.png 740w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-feedback\"><span class=\"ez-toc-section\" id=\"6_Feedback\"><\/span>6. Feedback<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Emails for feedbacks tend to ignore by the people. People find it easy to click the link that you share over the Whatsapp to feedback. As in the text below a resort has asked for the feedback of customer&#8217;s stay and their experience.  <\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"566\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Abandon-cart-1-1024x566.png\" alt=\"Abandon-cart-1-1024x566\" class=\"wp-image-9868\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Abandon-cart-1-1024x566.png 1024w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Abandon-cart-1-1024x566.png 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Abandon-cart-1-1024x566.png 768w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Abandon-cart-1-1024x566.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Abandon-cart-1-1024x566.png 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/Abandon-cart-1-1024x566.png 740w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"7-receipts-invoices\"><span class=\"ez-toc-section\" id=\"7_Receipts_Invoices\"><\/span>7. Receipts &amp; Invoices<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Sending Customers Reciepts over Whatsapp is a good practice. All of their reciepts will be collected at one place, not scattered over the emails. You can also send receipt as an image or can attach the link. <\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"566\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/reminders-1-1024x566.png\" alt=\"reminders-1\" class=\"wp-image-9875\" srcset=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/reminders-1-1024x566.png 1024w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/reminders-1-1024x566.png 300w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/reminders-1-1024x566.png 768w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/reminders-1-1024x566.png 370w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/reminders-1-1024x566.png 270w, https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2019\/12\/reminders-1-1024x566.png 740w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-button aligncenter\"><a class=\"wp-block-button__link has-luminous-vivid-orange-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.notifyvisitors.com\/?ss=blog-whatsapp-for-business\" style=\"color:#ffffff\" target=\"_blank\" rel=\"noopener\">Start Whatsapp Marketing<\/a><\/div>\n\n\n\n<p><strong>Also Read:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/what-is-whatsapp-business\">What is Whatsapp Business and its Features?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-business-api-for-retail-marketing\/\">5 Tricks To Boost Retail Marketing With Whatsapp Business API<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/provide-users-a-better-travel-experience-through-whatsapp-messages\/\">How To Deliver A Better Travel Experience With Whatsapp Business?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.nvecta.com\/blog\/whatsapp-marketing-strategy\">Whatsapp Marketing Strategy Is Crucial To Your Business. Learn Why!<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Whatsapp and Facebook are the messengers that people use as a medium to connect with the people they know. Therefore, getting a business into that personal space can be a tricky thing. But since Whatsapp for business is a real thing now, we will talk about it further in this blog. Let us first know [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":7535,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[116],"tags":[],"class_list":["post-3128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whatsapp-business"],"_links":{"self":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/3128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/comments?post=3128"}],"version-history":[{"count":47,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/3128\/revisions"}],"predecessor-version":[{"id":34330,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/posts\/3128\/revisions\/34330"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/media\/7535"}],"wp:attachment":[{"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/media?parent=3128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/categories?post=3128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nvecta.com\/blog\/wp-json\/wp\/v2\/tags?post=3128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}