Help DeskInfographics Features of Customer Support Software [Infographic] SiddharthOctober 8, 20201 min read A customer support software is a centralized ticket management system that allows customers to contact the company using different channels like chats and calls to solve their problems. Check out our infographic to review its features. Share Cutomer Support Software Infographic On Your WebsiteSource: PeppyBiz Siddharth View all posts A Detailed Understanding Of Customer Support & Service. What is Help desk Software? And its Benefits [Infographic].